Novel Coronavirus (COVID-19) UPDATE // MISE À JOUR sur le nouveau coronavirus (COVID-19) – 2020/03/27

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The City of Ottawa declares state of emergency for Ottawa due to COVID-19

On Wednesday, a state of emergency was declared for the City of Ottawa due to the spread of COVID-19. This aligns with Ontario’s announcement on Monday, March 23rd that they are expanding the state of emergency to shut down all non-essential businesses and services.

Declaring a state of emergency will help the city deploy its emergency operations and staff in a nimble fashion. It will enable a flexible procurement process, which will help purchase equipment required by frontline workers and first responders as it becomes available in the coming weeks.

Ottawa Public Health now has laboratory confirmation of the community spread of COVID-19 in Ottawa. Ottawa Public Health recommends all residents practice physical (social) distancing or self-isolate, if applicable, to help stop the spread of the virus. Information about laboratory confirmed cases of COVID-19 is available at

Click here for key messages from the city.

Provincial Government Assessment Tool

If you are concerned that you might have contracted COVID-19, the provincial government has an online self-assessment tool. You can access it here.

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Novel Coronavirus (COVID-19) UPDATE // MISE À JOUR sur le nouveau coronavirus (COVID-19) – 2020/03/24

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Reminder: Our City Hall remains closed, but our staff is working remotely. Due to current circumstances, some responses from city staff may be delayed. For up-to-date information about the novel coronavirus and what is happening in Ottawa, please visit Ottawa Public Health’s website.

Impacted City Facilities and Services

Visit the city's website to learn how city facilities and services have been impacted by COVID-19.

Hydro Ottawa—Time of Use Rate

On March 24, 2020, the provincial government announced a temporary 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. Please note that as of March 24, 2020, households, farms and small business who pay Time-of-Use electricity rates will pay only the lowest rate or off-peak rate (10.1 cents/kWh) 24 hours a day, seven days a week.

As you know, Hydro Ottawa has already taken pro-active measures to support customers, including:

  • Extending the provincial winter disconnection ban scheduled to end on April 30, 2020, by an additional three months (July 31, 2020) for all residential and commercial customers.
  • Suspending all collection actions until July 31, 2020.
  • Offering flexible payment plans in order to provide customers with more time to pay outstanding balances on their account if needed.
  • Reminding customers experiencing financial hardship that we offer several financial assistance programs, including emergency relief.

Looking to Help Out

A reminder that if you would like to find ways to support your fellow residents, you can sign up through our website, and we will connect you with volunteering opportunities.

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Novel Coronavirus (COVID-19) UPDATE // MISE À JOUR sur le nouveau coronavirus (COVID-19) – 2020/03/19

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REMINDER: For up-to-date information about the novel coronavirus and what is happening in Ottawa, please visit Ottawa Public Health’s website.

New Parking Regulations

All overtime parking, signed or unsigned, will no longer be enforced on residential streets until further notice. This is to encourage and support residents to stay at home to further prevent the spread of COVID-19.

All other parking restrictions remain in effect, including:

  • No Stopping
  • No Parking
  • Fire Route
  • Accessible Parking
  • Hydrants
  • Sidewalks.

Traffic management is essential to ensure emergency access and traffic flow.

Brewer Arena Neighbour Concerns 

With the opening of the Community Assessment Centre at Brewer Arena, there are some understandable concerns about traffic flow and process. After hearing from neighbours, my office asked city staff to review the situation. They have now implemented measures for local traffic only around Glen Avenue, Grove Avenue and Seneca Street. For people wishing to get tested at Brewer Arena, they are being directed to use the Bronson Ave entrance.

Changes to City services to help prevent spread of COVID-19

In response to the Government of Ontario’s emergency declaration, and to help protect the public from COVID-19, the City of Ottawa is making changes to in-person services as of Tuesday, March 17.

Emergency and essential services will continue to protect and serve the needs of all residents in Ottawa. In order to help practice social distancing to limit community spread of COVID-19, all in-person and non-essential City services are closed until further notice.

Services that can be offered remotely (by phone, e-mail, mail or online) will be maintained. Some in-person services are available in a reduced or altered capacity. Transit remains open, and OC Transpo continues to offer customer service online and by phone. Please check our list of services to find out how to access City services.

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Novel Coronavirus (COVID-19) UPDATE // MISE À JOUR sur le nouveau coronavirus (COVID-19) – 2020/03/16

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I hope you are taking care during these challenging times. My office will try to keep everyone updated while the news is evolving very quickly on this issue.

After opening the first Community Assessment Centre on Friday in Capital Ward, Ottawa Public Health (OPH) has announced there are at least 13 confirmed cases of COVID-19 in Ottawa. This number shows us that there are likely more travel-related cases that have gone on to cause local transmission of the virus in Ottawa. 

More importantly, OPH has stated the number of actual cases of COVID-19 in Ottawa could be higher than one thousand.

With this in mind, OPH has asked that all residents increase their practices of social distancing, and not go out for any non-essential reasons to reduce the spread of the virus. Social distancing includes, but is not limited to:

  • Talk to your supervisor, manager, or employer about the possibility of working from home where possible.
  • Avoid sending children to daycare, if you are able to.
  • Avoid visits to Long-Term Care Homes, Retirement Homes, Supportive Housing, Hospices and other congregate care settings unless the visit is absolutely essential.
  • Avoid non-essential trips in the community.
  • If you have to go into the community for an essential trip via taxi or rideshare, be sure to keep the windows down.
  • If possible, limit or consider cancelling group gatherings.
  • If you have meetings planned, consider doing them virtually instead of in person.
  • When possible, get fresh air outside but in settings where people can maintain a 1-2 metre (3-6 feet) distance from each other.

It takes all of us doing our part to limit the spread and the damage of COVID-19. While you may not feel sick, please be mindful of the members of our community who are more vulnerable to COVID-19 than others. We are all in this together.

We will be keeping residents up-to-date on the latest developments, but you can also keep yourself apprised of the latest city information by visiting Ottawa Public Health’s website.

The website has been updated with information about social distancing to provide further guidance to the public.

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Coronavirus Update: City of Ottawa COVID-19 Response and Brewer Park Community Assessment Centre

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Brewer Park will be used as Ottawa's first COVID-19 Community Assessment Centre

With now two confirmed cases of Novel Coronavirus (COVID-19) in Ottawa, the city has entered into Active Operations. This means that all city departments will be engaged in the response to the Coronavirus, and the Emergency Operations Centre is being activated to support these efforts.

The city will be opening its first COVID-19 Community Assessment Centre at the arena at Brewer Park (the rink). Ottawa Public Health contacted city recreation staff to identify a location, and Brewer Park was identified as the most suitable in the core. It was selected because of its proximity to hospitals in the core, and the facility can accommodate the transportation demand, while being close to Transit at Carleton University.

In addition to using the arena, the adjacent building, formerly home to the Westboro Academy, will also be used as part of the Community Assessment Centre.

There is new signage going up to direct people to the appropriate place upon entering Brewer Park from Bronson Ave

This is the reason the ice rink at Brewer was closed early and recreational activities that would normally use the arena moved to other locations. As there is little to no risk to residents in the area, the pool (separate facility) remains open, as does the playground

The directive to prepare a Community Assessment Centre was given by The Ottawa Hospital last Friday. Our hospitals had been overwhelmed by people seeking assessments. We are expecting the Community Assessment Centre to be opened in the next couple of days, with the goal being Friday (tomorrow).

The Ottawa Hospital is the lead organization for the Community Assessment Centre and is encouraging people to go there for testing if they feel they may have the virus and they do not have severe symptoms. If showing signs of severe symptoms, people should be visiting the emergency room at the hospital. Ottawa Public Health will continue to oversee the city's overall response to COVID-19.

We have discussed the issue of parking and traffic with city staff, and plans are being formed to keep traffic flow as smooth and efficient as possible. Parking enforcement will be dispatched to ensure that there is sufficient parking for those visiting the Community Assessment Centre. We ask neighbours and residents for their patience and cooperation during the disruption.

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Capital Ward Bulletin//Bulletin de Quartier Capitale

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Lansdowne Park Update

OSEG has withdrawn its proposal to manage the programming and operations of the public spaces at Lansdowne Park. Instead, they have pledged to work in collaboration with the community, city and our office to see if there’s a better approach for improving Lansdowne. I commend them for taking this approach.

Last spring, our office released a vision document for Lansdowne Park, A Place for People. We believe that in working openly with the community, city staff and OSEG, we can realize many of these goals together. We anticipate broad consultations on the entire 40 acre site to come.

Lansdowne is one of those rare sites in Ottawa that really allows you to dream big when it comes to city-building. We want to continue fostering a multi-functional, creative community space that is integrated into the urban fabric.

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Bank Street Transportation Forum--As We Heard It

As part of his 2018 Election Platform, Capital Ward Councillor supported “improved connectivity and safety for cycling and walking in Capital Ward.” In various debates, Bank Street and the Bank Street Bridge were raised by all candidates in the election as issues that needed to be addressed. As part of his ongoing efforts to make Capital Ward the safest ward in Ottawa for active transportation, Councillor Menard convened a public forum on Bank Street transportation through the Glebe and Old Ottawa South.

All too frequently, Bank Street is not meeting the transportation needs of Ottawa residents. The transportation failures affect road users of all modal types—pedestrians, bicyclists, transit riders and motorists—severely hampering mobility along this Traditional Main Street and throughout our communities.

The transportation issues on Bank Street have a deleterious effect for the communities living in these areas. Bank Street is the main street through these communities, and without a vibrant, livable, functional main street, these communities suffer. Further, the current transportation situation hurts neighbourhood businesses, as fewer customers will visit their stores than otherwise would, and employees suffer challenges attempting to make it to work on time.

It is past time for the city to address these longstanding issues, and any remedies implemented must be done so with proper input from communities and merchants.

As a first step in this process, the Bank Street Transportation Forum was held the evening of December 18, 2020, at the Old Ottawa South Community Centre. Representatives from Bike Ottawa, Ottawa Transit Riders, the Ottawa-Carleton District School Board, OC Transpo, the Glebe BIA and the City of Ottawa Transportation Services Department attended and participated in the forum. Approximately 50 residents attended the forum.

You can download the full report here [PDF].

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Capital Ward Bulletin//Bulletin de Quartier Capitale

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Getting Around in the Winter: Winter Operations & Snow Clearing Report

This week, my office released a report on the city’s Winter Maintenance Operations (WMO) titled, Getting Around in the Winter: Winter Operations & Snow Clearing Report. Informed by the Information Session on Snow Clearing hosted last winter by the urban councillors, the report offers residents input on how the city could improve snow clearing efforts.

In the report, we lay out five key principles that should guide our efforts on winter maintenance: Accessibility. Equity. Sustainability. Climate Change Resiliency. A Healthy and Livable City.

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Capital Ward Councillor Shawn Menard Releases Report on Snow Clearing

Ottawa—Today, Capital Ward Councillor Shawn Menard released a report on urban snow clearing and Winter Maintenance Operations (WMO) in the City of Ottawa. The report is informed by staff information and resident feedback presented at the 2019 Information Session on Urban Snow Clearance, which was hosted by the offices of Councillor Menard, Somerset Ward Councillor Catherine McKenney, Kitchissippi Ward Councillor Jeff Leiper, Rideau-Vanier Ward Councillor Mathieu Fleury and Rideau-Rockcliffe Ward (which was without a councillor at the time).

The report is released in anticipation of the city’s review of it’s Winter Quality Maintenance Standards (WQMS). The city’s WMQS have not been updated since 2003, and the inadequacy of these standards were fully exposed in the winter of 2018-2019.

With the pressures of population growth and intensification, and the ever-increasing effects of climate change, it is imperative that new winter maintenance standards are forward-looking, seeking to foster winter mobility and active, sustainable lifestyles.

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Capital Ward Bulletin - February 6th

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Ottawa is changing. This past year, we’ve recognized the dual threats of climate change and the housing crisis. We’ve launched LRT, but questions swirl about the partners we’ve chosen to deliver these projects. And the development of the new Official Plan will set the tone for Ottawa’s growth for the next ten years. 


Urban Boundary

This term of council, Ottawa is developing a new Official Plan (OP). The OP will set the direction for Ottawa for the next decade. It covers everything from housing to environmental policy to transportation, and it’s important that we get this right. This document will guide all city-building efforts.

As part of this, city council will establish a new “urban boundary”. The urban boundary sets the edge for development and sprawl within the city. The lands within the urban boundary are serviced by piped sewer and water service, transit and major roads.

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